DSW Customer Service Associate interview questions

The interview process was the hardest part I love waking up knowing I have to go to work I would love to have a promising future career here I love it

All behavioral and situational questions. First rounds group interview with several applicants and a floor manager (go around table and everyone answers the same question, therefore important to have several answers in mind). Second rounds one on one interview with manager. Very laid back and casual, all behavioral questions.