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      DLL

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      Customer Service Representative Interview

      9 Dec 2024
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Service Representative interview reviews for DLL

      Customer Service Representative Interview

      30 Mar 2022
      Anonymous employee
      Des Moines, IA
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at DLL in Nov 2024

      Interview

      I had a disappointing experience with this company’s interview process. After attending two interviews and being assured by the recruiter that I would receive feedback, I was completely ghosted. The process left me with high hopes that I would get the job, but despite following up, I never heard back. What’s worse, I took a day off work to attend their interview, showing my commitment to the process, only to be left in limbo. This lack of communication and professionalism is extremely disheartening. If a company cannot respect candidates’ time and effort, it reflects poorly on their values. I hope they reconsider how they treat applicants in the future, as this experience has left me feeling let down and undervalued. Would not recommend pursuing opportunities here unless they improve their communication. Advice for the Company: Please have the courtesy to inform candidates of their application status, even if the outcome is negative. Transparency goes a long way in maintaining professionalism.

      Interview questions [1]

      Question 1

      How I would handle a difficult customer
      Answer question
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at DLL (Des Moines, IA) in Mar 2022

      Interview

      I am being rehired for my old position after being gone for about ten weeks, after previously working that job for 15 months. So the interview process was a simple discussion absolving issues that caused me to leave in the first place, then an even simpler "when can you start?"

      Interview questions [1]

      Question 1

      How can we accommodate your need to care for your 3-month-old daughter and still keep you productive? When can you start?
      Answer question

      Account Manager Interview

      5 Feb 2022
      Anonymous employee
      Wayne, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at DLL (Wayne, PA) in Jan 2022

      Interview

      The interview process was quick and concise. Three total interviews from Recruiter to Senior Management. Excellent communication with the Recruiter and fair job offer after the third interview. I found DLL from a recommendation from an internal employee and I would recommend DLL to any of my friends as well.

      Interview questions [1]

      Question 1

      Asked a lot of questions about my Sales background and situational questions.
      Answer question