Briefly talk about skills in upselling and sales pitches with customers. They are more interested in upselling insurances and add-on products/services. Technical knowledge on products is not necessary, they will ask you about your ability to hit targets and KPIs every month.
Interview questions [1]
Question 1
You will be walked onto the shop floor, and you will be asked to try to sell a product to the interviewer on the shop floor.
I applied online. The process took 2 weeks. I interviewed at Currys (Swansea, Wales)
Interview
The hiring process was quite straight forward after applying I got a call from the manager to arrange an inshore interview. A majority of their questions are scenario based and directly involved with the job itself rather than things such as a describe yourself. So make sure you know what working in an environment like this is. After the interview I got an email saying I was unsuccessful but a few days later I got a call directly from the manager offering me a job, which was a pleasant surprise. There is a lot of training once you start and a lot of information being thrown at you, and your pay goes up based on you passing tests/quizzes and going to training days. It's also very target driven, always have targets to meet and you get reviewed regularly so underperforming puts a lot of pressure on you which eventually gets to you if you're not a natural saleswoman/man and can't get those add ons but everyone has good and bad weeks
first interview quite easy-going, then if successful, called back for a second interview with the manager. Asked pretty much the same questions plus some that seemed irrelevant that you can't really elaborate on
I applied online. I interviewed at Currys (Reading, England) in Oct 2024
Interview
got a call to set up an interview date, when I went in the managers were really nice and asked me scenario based questions. after 15 minutes they told me to choose a product and create a scenario for a family friend that might need it and why I chose that specific product for their issue. they took a copy of my passport and national insurance number.
Interview questions [1]
Question 1
what would you do if a customer was being very difficult?