I interviewed with the Head of Talent Acquisition and Development. This was the best phone interview I have ever experienced. The interviewer was pleasant, engaging, and interesting. He asked about my strengths, weaknesses, future plans, inspirations, tools I use to stay organized, motivations, leadership skills, and so much more. He told me more about Culinary Services Group and their mission and goals. We scheduled a 30-45 minute interview. However, it flowed like a conversation; we talked for 1 hour and 15 minutes. The interviewer told me he would like to bring me in to meet the team. He needed to coordinate schedules and said I should expect to hear back from him as soon as the following day. Before the interview, I was definitely interested in the position. After talking to the recruiter, I was absolutely convinced this would be a great fit. When the call ended, I was excited and looking forward to the next step. Then, I never heard from him again. I sent the interviewer a ‘Thank You’ message through LinkedIn. A week later, I followed up with a phone call –he didn’t answer, I left a voicemail. No response. Perplexed by the lack of communication, I decided to do some further investigation. Apparently, my interviewer no longer works for Culinary Services Group. I decided to reach out to the current recruiter. I left her a voicemail message introducing myself, explaining the situation, my contact information, and asked that she return my call. Again, I never heard back. Talent management is expected to multi-task a multitude of potential employees and information at once. I understand how things fall through the cracks and employee turnover can cause things to fall behind and perhaps take longer than normal. However, to simply be ignored is unacceptable and makes mequestion the professionalism of CSG.