Concentrix Customer Service Representative (CSR) interview questions
Updated 28 May 2026
based on 1K ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
64%
Applied online
Applied online
12%
In person
In person
10%
Employee referral
Employee referral
5%
Recruiter
Recruiter
4%
Recruitment agency
Recruitment agency
3%
Other
Other
2%
Campus recruiting
Campus recruiting
Interview search
1,021 interviews
Viewing 1 - 5 of 1,021 Interviews
Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 8 days.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
One on one interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
I applied online. I interviewed at Concentrix (London, England) in Jul 2025
Interview
Very easy, didn't ask many competency based questions, more based on talking about your experience and why you left previous role, they hire in batch so if you sound confident and concise then you have high chance of getting the job