I applied through a staffing agency. The process took 2 weeks. I interviewed at Concentrix (Chennai) in Jan 2012
Interview
Normal BPO process
What according to you is a BPO? - BPO FAQ
What according to you is a BPO? - BPO stands for Business Process Outsourcing. When a company decides to outsource some of its non-core work processes to another company.........
Why do companies outsource their work? - BPO FAQ
Why do companies outsource their work? - There are mainly four reasons for a company to outsource its work:.........
What are voice based BPOS? - BPO FAQ
What are voice based BPOS? - Voice based BPOs are those BPOs where you are required to talk to the customers. It may be for sales or support or service or anything else.........
What is off-shore outsourcing? - BPO FAQ
What is off-shore outsourcing? - When a work process is out-sourced to a different country which is not nearby – it is called off-shore outsourcing..........
What is a call centre? - BPO FAQ
What is a call centre? - Call centres are voice based BPOs. These are usually used for sales, customer service or support activities.........
What attracts you towards a BPO? - BPO FAQ
What attracts you towards a BPO? - When you are asked this question – focus your answer mainly on the growth of the industry and the prospects you see for yourself in the industry.........
What are your strengths? - BPO FAQ
What are your strengths? - To answer this question – analyse the requirements of the position you have applied for and make a list of the qualities a person working in that profile.........
Why do you want to quit your present job? - BPO FAQ
Why do you want to quit your present job? - If you are currently working or worked in the past, it is one of the most obvious questions you would face........
Interview questions [1]
Question 1
its all about communication & basic technical stuff
I applied through a recruiter. The process took 1 day. I interviewed at Concentrix (Chennai) in Feb 2012
Interview
The process you get hired for is Symantec based on your skills and communication.
- Technical Engineer is the profile for a Symantec Application support over Voice / Email / Chat Process.
- Pay ain't at its best, however for a fresher its a good place to learn basic corporate mangements.
- it'S the KNOWLEDGE, PEOPLE, Money you gain in any organization which is not visible in this organization.
Good Humour, You are selected, The salary we maximum offer is INR 3.2 LPA, however you have a proof that you have earned INR 4.2 LPA, so we can stretch and maximum offer you INR 3.5 LPA
