I applied in-person. The process took 1 day. I interviewed at Concentrix (Makati City) in Oct 2022
Interview
It was straightforward. An initial interview, an assessment and a mock call/practical test, Final interview and job offer. One day process and get hired or get results immediately. Upfront if you pass or fail.
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Interview questions [1]
Question 1
What does good customer service look like in my opinion
