I applied online. The process took 4 weeks. I interviewed at Concentrix in Aug 2021
Interview
- It went smoothly.
- Team Leader asked about basic system troubleshooting. - You need to search for basic troubleshooting for system issues before going into the iv
- need to know the gist of working in bpo compny
- try to be open for more questions
Interview questions [1]
Question 1
- tell me about yourself
- talked about past exp
- salary expectation
It was quick and smooth… however it took some time from offer letter to actual start
It was actually a remote interview, already programmed so no physical interviewer… just you being on camera and answering all the questions ..
Interview questions [1]
Question 1
How to guide a customer who had issues with device… their device wasn’t powering on
If you have a good communication skill you may crack it.
They will check your customer service skills such as empathy, patience, problem solving adaptability, time management etc
Interviewers are very friendly and personally I never had a bad experience.
I applied online. I interviewed at Concentrix (Belleville, ON) in Aug 2023
Interview
The interview process at the time was very quick, friendly faces and accommodating. Its not a bad place for starters. The interviewers were open to questions and some would get you comfortable during the process
