I applied through university. The process took 1 day. I interviewed at Concentrix (Bengaluru) in Jan 2019
Interview
These guys are mass recruiters. The first round was a test of spoken English -- tongue twisters essentially to see if you can pull of an American accent; the more American you sound the more better. You move on to the second round which is a phone interview; again your job is to convince the guy on the phone that you can American. Mind you, all this is just to decide how much they are willing to pay you. The one "interviewing" us said so himself. You are given a job offer* as soon as you clear the first round; the pay is decided by the rounds following. The third round was an aptitude test -- to test your skills in English grammar. The fourth was a video round -- you record a video and send it in to be evaluated at their leisure.
* 6 months or so later when some of my friends went to HQ to cash in their job offers, they were humiliated and told the positions were filled and they were no longer required (we were in our final term and this "interview" happened in the winter break before our final term started. Consequently we had 6 more months of college and the placement offer was valid up-to 2 months after our graduation -- 8 months altogether from the date of interview)
All-in-all this was a humiliating experience for everyone. We were disrespected at every stage, mocked and harassed. The HR was awful. And this I can't prove, but I suspect that our data which we were expected to give in order to take this interview was sold; again I can't prove this, but the number of people spamming my inbox and phone with job offers a few days after was huge. I even received some parcel to my home asking for payment of some study material I had no idea of. Again, I cant prove any of this, but I have my doubts.
Interview questions [1]
Question 1
The shoe shop was closed.
She sells sea shell on the sea shore
and the like. Say it out loud and pronounce each word as precisely as possible
Apply-Brief Skills Assessment(Personality tests and number matching)-Job-specific assessment(computer literacy,svar spoken English, typing, and email writing test)-Phone call Interview(The interviewer asked me about basic customer service/tech support questions. The interviewer was really good, listened to my answers without interruption)
I applied online. I interviewed at Concentrix (Toronto, ON)
Interview
The process is easy overall just score good on there basic tests, the overall process is time consuming, and always when given a choice for interview try to select the most closest date they have batches of hiring and might not hire later
Interview questions [1]
Question 1
Scenario based question like if customer is angry how will you handle the customer
Couple of assesment and then 2 rounds of virtual interview. First round lasted for one hour. General questions easy to answer In the second round/final round more situation based questions.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about a difficult customer