I applied online. The process took 1 day. I interviewed at Concentrix (São Paulo, São Paulo) in Oct 2019
Interview
Primeiramente apresentam a empresa, seus valores e cliente, a empresa em si tem muitos clientes importantes, depois disso parte para uma prova bem simples com uma redação, depois a entrevista com o RH, esta é coletiva e eu particularmente tive uma entrevista com o cliente, mas alguns colegas não tiveram essa.
Interview questions [1]
Question 1
Crie um e-mail onde um cliente tem um problema "x" apresentado onde contenha três parágrafos onde você indique uma solução.
The Concentrix interview process is usually simple and structured, especially for customer service, BPO, and technical roles. It may vary slightly by job, but the overall flow is quite consistent.
Interview process is easy. Multiple rounds would be there HR, Ops but it's easy.
Basic question :
1. Introduction
2. Work Experience
3. Why you have left your last job ?
4. Why should we hire you ?
5. Any situation based questions.
Process was clear and fast, going through the specifics of the job and the skills needed to do it. Professionals were educated and listened and asked good questions.
Process took 10 days, which is way lower than other companies.