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      Concentrix

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      Technical Support Representative Interview

      16 May 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Concentrix

      Interview

      upon arriving at Concentrix Ortigas (stayed there for 10 hours):1. you will be asked to fill up an e-application and applied online in the computer station they provided. 2. Initial Interview- they will usually ask a little about your work experience, asking salary, preferred schedule, preferred branch. Then they will endorse you to a position as per your preference (if applicable). 3. You will be asked to take the Tech Assessment.If you passed this part, you will be asked to wait for your Aptis exam. 4. After the Tech Assessment, I have to wait for more than 3 hours for my turn for the next Step. Aptis Exam will take 4-5 hours to complete. You will be asked afterwards to wait for an SMS for the result, because it will take 1-2 business days. I was there from 1pm and finished by 11pm for all the process. 2nd day: If you passed the Aptis Exam You will be asked to come for the final interview. I was asked to come to another location, this time in their branch in Tera Tower, along C5. 5. I was told to come at a specific time, but I came more than an hour earlier. They told me to log my name (I was the first one on the list) and wait for my turn. 15 minutes passed from my initial interview schedule, and still, I was not called in. So I asked the reception, and was informed that there are 5 people ahead of me, (they didn't logged their name on the waiting list). The interview will take 45 mins to 1 hour. So roughly I have to wait for 5 hours for my turn. So in total its 6 hours waiting time because I came an hour earlier, plus the interview itself is 1 hour, so that will be a total of 7 hours just for an interview. The recruiters were very accommodating and helpful. But I hope they can find a better system to lower the waiting time. In the end I didn't get the offer because I don't have experience in the said industry. 1. first It was mentioned in my CV beforehand. 2. I also told the recruiter via the phone when they called me for an invitation for an Assessment. So, as if I just wasted my time and effort only.

      Interview questions [1]

      Question 1

      Just prepare for tech skills questions.
      1 Answer

      Other Technical Support Representative interview reviews for Concentrix

      Technical Support Representative Interview

      16 Jan 2026
      Anonymous employee
      Makati City
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Makati City)

      Interview

      Basic typing, analytical, and English language assessments at first. It was followed by an initial interview by the HR. Then by a Mock call. Lastly, final interview by one of the Team Leads. After you passed, you will be given the Job Offer.

      Interview questions [1]

      Question 1

      Tell me something about yourself.
      Answer question
      1

      Technical Support Representative Interview

      3 Jan 2026
      Anonymous employee
      Hamilton, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Hamilton, ON)

      Interview

      The interview process was very easy and behaviour-based. They have asked about how you can type as fast and how technical you are. Moreover, i was aked to give a typing exam with 45+ WPM and more like how efficient are you on

      Interview questions [1]

      Question 1

      How efficient are you on MacOS, iOS devices
      Answer question

      Technical Support Representative Interview

      31 Jul 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix

      Interview

      straightforward, mostly first-come first-served. Apply early with proper tech and customer focused resume with keywords like empathy. Interview depends on type of contract you being hired for. process is quick enough based on the start date.

      Interview questions [1]

      Question 1

      difference between empathy vs sympathy?
      1 Answer

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