I applied online. I interviewed at Concentrix in May 2017
Interview
I applied online. I was scheduled for an interview within a week. Interview lasted about thirty minutes and requires some role playing to determine your level of comfort in identifying and solving technical issues. You will also need to take a basic assessment test.
Interview questions [1]
Question 1
Tell me about a time when you had to take care of an upset customer?
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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