2 rounds of interviews with HR & Line manager. Include a written test. The tasks were to reply an enquiry from the client and the other one is to write in Chinese.

Fast interview process. You will be notified of the next round of interview in 2 business days. There were 2 written tests, one in Chinese and one in English related to customer services and email writing. Easy written tests. Questions with the HR were like chit-chat. It was done casually but lack of structure.