I applied online. The process took 1 week. I interviewed at CommonSpirit Health (Houston, TX) in Feb 2018
Interview
Application submitted via job posting. Contacted by recruiter, interviewed via ZOOM with panel of 2 Managers that asked job related skillset questions, ability to interact with end users, and ability to lead/manage/deal with difficult situations.
Interview questions [1]
Question 1
How would you handle a situation in which the end user wanted to escalate an issue beyond the support that was provided?