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      Comm-Fit

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      Customer Success Coordinator Interview

      8 Jun 2022
      Anonymous interview candidate
      Addison, TX
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at Comm-Fit (Addison, TX) in Jun 2022

      Interview

      This was easily the most insane/bizarre/unprofessional interview experience I've ever had. The first interview was a video screen that lasted 30 mins. That was great and I really enjoyed speaking with that person. She kept questions professional. I wish I could say the same for the in-person 1 hour and 20 minute second interview. The second interview was a three person panel interview with various positions of management. At the beginning, it seemed promising and went well. However, as the interview went on, the one individual who I won't name was extremely combative and at times borderline rude. I'll post some examples below. But this company is looking for a needle in a haystack and seems like it's being lead by someone out of touch or at the very least, someone who needs an HR rep... which I'll get into in a minute. I have a lot I could say but won't because I want to keep it productive and helpful for anyone researching.

      Interview questions [6]

      Question 1

      Are you impact or process driven?
      1 Answer

      Question 2

      Tell me about a time when you had an angry customer
      Answer question

      Question 3

      Tell me about a time when you had to cross-communicate with an other department and what was the result.
      Answer question

      Question 4

      What are your personal interests and hobbies?
      2 Answers

      Question 5

      Another awkward interaction stemmed from "tell me two traits about yourself". Simple, right? Nope.
      1 Answer

      Question 6

      Lastly, he asked about my career goals. I said I want to be in HR or management. Normal ambitions? You thought wrong!
      1 Answer
      1
      avatar
      Comm-Fit response
      3y
      We appreciate the feedback and will be sure the team uses it to do better moving forward. Thank you for sharing.