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      Comm Ops (Inbound Dispatch) Interview

      29 Oct 2015
      Anonymous employee
      Elmhurst, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Comcast (Elmhurst, IL)

      Interview

      1. Submitted my resume online at Comcast's website. 2. Received call from recruiter to do phone screening. 3. In-person interview with group of 3 interviewers. 4. Received call for job offer 1-2 weeks later. 5. If you don't hear back after 2 weeks, you probably didn't get the job. Comcast waits several weeks before sending a "Dear John" email.

      Interview questions [5]

      Question 1

      Tell me about a situation in which you had to adjust quickly to a change in organizational, departmental, or team priorities. (How did the change affect you?)
      Answer question

      Question 2

      Tell me about the last time you had to deal w/ an irate customer.
      Answer question

      Question 3

      We’ve all had the experience of working against a really tight deadline that didn’t allow the luxury of carefully considering all options before making a decision. Give me an example of a time this happened to you. (How did you handle the situation and what was the result of your decision?)
      Answer question

      Question 4

      Describe the things you do to control errors in your work. (Tell me about the last time those methods helped you? What did you do?)
      Answer question

      Question 5

      Tell me about one of the toughest teams/groups you’ve had to work with. What made it difficult? Where you able to make a positive impact?
      Answer question
      3

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