I applied online. I interviewed at Comcast (Arlington, VA) in Jul 2023
Interview
Phone interview. Then meet in person . The first interview 3 months ago went well was invited to manager of the store but later that day my phone was stolen. When I was able to retrieve my phone I emailed them about what happened. They told me the position had been filled but have one in another city. I said okay I’m on board for that NO REPY… a month later the position becomes available I reapply. The same lady interviews me. It seemed to go well. Only to receive a rejection letter a week later ? I call that retaliation. Thanks for ghosting me twice so professional.
The interview is a behavioral based interview that focuses on scenarios and responses on how to manage under pressure. Most scenarios focus on providing good customer service and working to resolution.
Interview questions [1]
Question 1
How would you respond to a customer that is unhappy with a high bill?
Online, structured with questions. Approximate time thirty to forty minutes. A series of approximately ten questions with time for follow up. Interviewer was pleasant and the questions were what I expected.
I applied online. The process took 1 day. I interviewed at Comcast (Baltimore, MD) in Oct 2024
Interview
Was asked to make a video answering 3 questions before moving on the next step, It was odd, if employers don't have time to review a resume or conference someone that you're interested in hiring should we all just start off with a video and slide show.
