I applied online. The process took 2 months. I interviewed at Comcast (Horsham, PA) in Feb 2016
Interview
Interview process was normal. They tell you that this isn't not the normal job, which it isn't. But they (use) pay you well. They want to make sure they you work well under pressure as the job can be very stressful. They actually told me that most people don't make it pass 3 months and during my 2 years there, I've seen MANY people not make it past 3 months. So pay attention to everything they tell you. I can say that they didn't send me in blind
Interview questions [1]
Question 1
Describe a situation where you had to descalate an irate customer
I applied online. I interviewed at Comcast (Jackson, MS) in Jul 2017
Interview
The process was way drawn out. I received an email from a recruiter, went through all the screening. While waiting for an interview, I checked the status and the position was cancelled. Ok cool but no one ever notified me. I reached out to the recruiter and she never got back in touch with me. RUDE. I applied online again for a different position, during that time I was contacted by another recruiter. She set me up for an in person interview. The interview was with about 30-40 other people. Never heard a thing from that.
I applied through a recruiter. The process took 4 weeks. I interviewed at Comcast (Sterling Heights, MI)
Interview
Answered questions to demonstrate your knowledge of how to gain a client opposed to losing one. The questions were job appropriate and challenging. I appreciate the difficulty which compliments my skill level and expertise.
I applied online. The process took 2 months. I interviewed at Comcast (Jackson, MS) in Jul 2016
Interview
The process is lengthy but worth it. Phone pre screening.., the phone interview.., then a face to face to go over the job and duties. Everyone seemed nice at the office and the recruiter was very helpful. Currently waiting for an offer. Just be yourself and smile and be able to explain everything on your resume
Interview questions [1]
Question 1
What separates you from the other candidates outside?