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      Colony Brands

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      Customer Service Representative Interview

      23 Oct 2020
      Anonymous employee
      Monroe, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Colony Brands (Monroe, WI) in Sept 2016

      Interview

      Very easy, no appointment needed. You just walk in, and if you didn't apply, they will have you fill out an app, then interview you, which is basically going over your app. then you wait for a call and get hired.

      Interview questions [1]

      Question 1

      a lot of work history
      1 Answer

      Other Customer Service Representative interview reviews for Colony Brands

      Customer Service (CSR) Interview

      9 Oct 2025
      Anonymous employee
      Jacksonville, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Colony Brands (Jacksonville, NC)

      Interview

      Excellent Interview process, great response time, very prompt on time of phone interview, was able to access their communication systems when trying to get updates on further details of the position as well as the payschedule

      Interview questions [1]

      Question 1

      Describe a time where you had to deescalate someone
      Answer question

      Customer Service Representative Interview

      6 Nov 2025
      Anonymous employee
      Kathleen, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Colony Brands (Kathleen, GA) in Oct 2025

      Interview

      Quick phone call about job history and availability. Run down on job title and expectations including shifts which you get to pick from. After the interview you receive a call back a week later saying you got the job along with an email containing all the onboarding documents and your training schedule plus work schedule and start date.

      Interview questions [1]

      Question 1

      How did you handle conflict in a job setting?
      Answer question

      Customer Service Representative Interview

      15 Sept 2020
      Anonymous employee
      Saint Joseph, MO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Colony Brands (Saint Joseph, MO) in Sept 2020

      Interview

      Not too bad. The woman I spoke with was nice enough. The only upsetting part of the whole process was being offered a job over voicemail and then when I called them back to accept, they informed me that they had already filled the position. I don't really see the point in offering someone a job if you don't give them until the end of the day to accept. I had another interview that day so I didn't call her back to accept until about 3 hours later.

      Interview questions [1]

      Question 1

      Basic computer functions. What to do if your computer freezes while finishing an order over the phone...etc.
      Answer question
      4

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