Asked what you know about the company. Asked to describe what you would/have done in a series of scenarios based on customer. Previous experience of leadership is desirable but not expected. You get sent a pre interview pack and all information for interview questions can be found there.
Interview questions [1]
Question 1
Tell me about one time where you gave egos customer service
Prior to the interview, they sent an email containing the questions so it was easier to prepare.
My interviewer was friendly as well so this calmed my nerves. He asked the questions and talked about my availability and what the role entails
Interview questions [1]
Question 1
Can you tell me about a time you had to communicate important information to colleagues at work?
I applied online. I interviewed at Co-op (Liverpool, England) in Apr 2026
Interview
The interview process was straightforward and well organised. I understood everything the interviewer explained, and they were very friendly and welcoming. The environment felt professional, clean, and comfortable, which made it easier to communicate and answer questions confidently.
It’s a brief interview about 2 hours, my interviewer asked set of questions what coop already had for applicants. My interview was professional and friendly, as mentioned my experience as managerial role so he checked me with some questions about my previous role was real or just made up!
