I applied online. The process took 2 weeks. I interviewed at ClassPass (Missoula, MT) in Oct 2019
Interview
My interview was an open house interview. I submitted my application and the company called applicants in all on a specific day, where they did an office tour, company overview, and brief interviews with about 3 people from different teams.
Interview questions [1]
Question 1
Do you have previous experience with customer service? Why do you think you would be good at this job?
The people who interviewed me were very kind and made me feel very comfortable. It was very pleasant and I didn't feel nervous at all. They seem to not only be interested in you as a professional, but as a person too.
Interview questions [1]
Question 1
Why do you wish to work in the customer service field?
I applied through an employee referral. The process took 5 days. I interviewed at ClassPass (Missoula, MT) in Oct 2019
Interview
I had a two-step interview process that first took place over the phone and then an in-person meeting. Everyone that interviewed me was super friendly and helpful. Instead of creating a stressful interview environment, it was personal, engaging and educational.