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      Collections Specialist Interview

      6 Mar 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Collections Specialist interview reviews for Citi

      Collections Specialist Interview

      25 Jul 2023
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Citi

      Interview

      The interview process was pretty straightforward and quick. Most of it consisted of STAR questions so it would benefit to practice before your interview. After completion you will have to do the fingerprints and background check before you will receive the official offer letter.

      Interview questions [1]

      Question 1

      Name a time where you went above and beyond for a customer.
      Answer question
      1

      Application

      I applied online. I interviewed at Citi in Jul 2023

      Interview

      A recruiter will call and go over the job and ask you a few questions. They advertised the job as remote/work from home. That is a lie. It is hybrid. They need to update their job description to not waste anyone's time.

      Interview questions [1]

      Question 1

      Just went over the job details
      Answer question

      Collections Specialist Interview

      27 Sept 2024
      Anonymous employee
      Vail, AZ
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Citi (Vail, AZ) in Jul 2023

      Interview

      Lengthy but the interview felt as if it was for customer service and that's not what this role was, "Client First Representative" but no one wants to talk to a creditor

      Interview questions [1]

      Question 1

      Drug convictions in the past?
      1 Answer