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      Citi

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      Customer Service Interview

      12 Nov 2025
      Anonymous interview candidate
      Schaumburg, IL
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Citi (Schaumburg, IL) in Sept 2025

      Interview

      The process too a long time and involved a few people, a lot of unnecessary questions not related to the position. They have a very complex process to become employees

      Interview questions [1]

      Question 1

      When can you start the position?
      1 Answer

      Other Customer Service interview reviews for Citi

      Customer Service Interview

      27 Jun 2024
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Citi (Chicago, IL) in Apr 2024

      Interview

      This was a very easy laid back interview process the questions were simple the process of getting moved forward came quickly I was not surprised by any of the questions very basic, second round interview may be more

      Interview questions [1]

      Question 1

      Tell me about yourself, and work history
      1 Answer

      Customer Service Interview

      12 Jul 2023
      Anonymous employee
      Kuala Lumpur
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Citi (Kuala Lumpur)

      Interview

      The whole iv process was okay. Interviewer was nice and listening the whole time. Standard customer service interview questions were asked. Overall okay. Interviewer also explains about the whole process and job descriptions and tasks as customer service. Good opportunity for fresh grads especially.

      Interview questions [1]

      Question 1

      Standard customer service questions. Overall okay
      Answer question

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