I applied online. The process took 4 weeks. I interviewed at Chicago Commons (Hyde Park) in Sept 2025
Interview
It was a two-step process — first a screening call, followed by a video interview with the team lead. The interview focused mainly on troubleshooting scenarios and technical knowledge. It went well, and I was told I’d hear back by the following Monday, but I never received an update. I tried following up but unfortunately didn’t get a response after the final interview.
Interview questions [1]
Question 1
how would you troubleshoot a issue over call?
What do you think are the hardships that you will face in this role?