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      Chewy

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      Customer Service Representative Interview

      14 Mar 2016
      Anonymous employee
      Dania Beach, FL

      Other Customer Service Representative interview reviews for Chewy

      Customer Service Representative Interview

      16 Apr 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Chewy (Dania Beach, FL)

      Interview

      Quick to respond to initial contact, but the application is long. It also has math tests, typing tests, geography tests (must know all 50 states, the most common street name in the country, etc). There was no drug test, but there was a background screening. They mainly want a pet owner, young, liberal. WARNING: Do not voice your opinions if you lean to the right.

      Interview questions [1]

      Question 1

      Do you own any pets? If so, what type? What are their names? What do you feed them?
      1 Answer
      3

      Application

      I interviewed at Chewy

      Interview

      Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.

      Customer Service Representative Interview

      15 Oct 2025
      Anonymous interview candidate
      Dallas, TX
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025

      Interview

      OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.

      Interview questions [1]

      Question 1

      They are interested in applicants with extensive experience.
      Answer question
      1

      Customer Service Representative Interview

      4 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Chewy

      Interview

      I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.
      3