I applied online. The process took 5 days. I interviewed at Chewy (Phoenix, AZ) in Apr 2023
Interview
Was fairly easy and comfortable, the person I interviewed with was super friendly. Asked me about my previous work history and it's functions that I did. Tip: just be incredibly enthusiastic and show you're ready to work with them and excited you get to work with your pet as well
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer. Describe a time you dealt with a difficult customer and what was resolution. What do you know about chewy and what do you like about chewy?
Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.
I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025
Interview
OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.
Interview questions [1]
Question 1
They are interested in applicants with extensive experience.
I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.