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      Chewy

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      Customer Service Representative Interview

      15 Oct 2017
      Anonymous interview candidate
      Dania, FL

      Other Customer Service Representative interview reviews for Chewy

      Customer Service Representative Interview

      16 Apr 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Chewy

      Interview

      Very unorganized and unprofessional. For the amount they’re severely underpaying people, they should be honored that anyone bothered to apply. One of the worst interview experiences I’ve ever had, even in this job market. Will do everything they can to lowball you.
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Chewy (Dania, FL) in Oct 2017

      Interview

      Quick! I applied Tuesday and was had an interview that same Friday. You will complete a short question test following a Typing test. Then after a 20-30 min wait, the interviewer will beging to ask you questions. Not sure what they are looking for because those who applied around the same time I did and were not offered a position. You have to type at least 35 wpm...most of us did 50 or better! When you look at the other employees you cant helo but wonder how did they get the job.

      Interview questions [3]

      Question 1

      Tell me about yourself?
      Answer question

      Question 2

      What did you do in a situation which was bad and turned it to good?
      Answer question

      Question 3

      Which Manager was your favorite and why?
      Answer question
      4

      Customer Service Representative Interview

      15 Oct 2025
      Anonymous interview candidate
      Dallas, TX
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Chewy (Dallas, TX) in Oct 2025

      Interview

      OTP interview. Smooth process overall, but the interviewer was somewhat rude/short. I decided to pass up on the job due to the interview experience. I was honestly surprised that I was offered a job based on the initial interaction.

      Interview questions [1]

      Question 1

      They are interested in applicants with extensive experience.
      Answer question
      1

      Customer Service Representative Interview

      4 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Chewy

      Interview

      I was sent an email stating they wanted to move forward and would receive an assessment in a different email. The assessment never came. I reached out to a contact there, and a few hours later, I got a generic rejection email. I guess this is a blessing in disguise, as they didn't even bother to explain their disorganized process, and why they sent the want to move forward email in the first place. Hiring doesn't seem to know what they are doing.
      3