Not easy if you don't have the experience and a really comfortable welcoming team. The process took about a month.Not easy if you don't have the experience and a really comfortable welcoming team. The process took about a month.
The interview process was simple. The recruiter had reviewed resume and asked questions specifically about customer service. When responding keep in mind that "the customer is always right". They want to hear that you are able to provide empathy and be solution oriented.
I applied online. The process took 5 days. I interviewed at Chase
Interview
It was an assembly line and impersonal. The interview was out on the floor in a vacant cubicle. They have you a long sheet of paper with a huge disclosure to read as if you had to pass a reading test to work there.
Interview questions [1]
Question 1
The regular cookie cut questions, "Name a time when you had a difficult customer, what did you do and what was the outcome?"
