I applied online. The process took 4 weeks. I interviewed at Chase
Interview
First you take an online test in your online application.
Second: you interview with your assiatant branch manager.
Laslty the branch manager.
Then you get called by HR if you got chosen.
Branch manger focus on how you would deal with customer in difficult situations.
They ask you how you would describe yourself so be ready to pick 3 adjectives that describe a good, responsible emplyer.
Interview questions [1]
Question 1
They try to test you on how good your at customer service by asking you what if sitautions.
When they ask you what you flaw, what something you need to improve on say something that doesn't relate to the job, something in s different field that wont reflect you work at the company.
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Interview questions [1]
Question 1
It’s basically the STAR method questions. Questions based on customer service and sales
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations