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      Chase

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      Customer Service Representative Interview

      29 Dec 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Chase (New York, NY)

      Interview

      Interviewed face to face with one of the managers. It was a typical interview. Dress nicely for interview. Atmosphere is business attire. Very professional interview process.

      Interview questions [1]

      Question 1

      Tell about a time you dealt with a difficult customer? What steps did you take?
      Answer question

      Other Customer Service Representative interview reviews for Chase

      Customer Service Representative Interview

      7 Feb 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Chase

      Interview

      One interview. One question asked nothing nerve ranking for the interview. I was nervous at first but after all the interview preps and I relaxed. They help with getting you ready for the interview process that calms your mind a lot.

      Interview questions [1]

      Question 1

      Describe past experience from previous job
      Answer question
      3

      Customer Service Representative Interview

      12 Oct 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Chase

      Interview

      Good. Very straight forward. No surprises This is really stupid. Not sure why I need to put 30 words down. I just want to use the site and this is really stupid
      4

      Customer Service Representative Interview

      10 Jul 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Chase

      Interview

      It was a simple interview and asked questions about how I handle angry customer and interactions. The only other questions they really focused on was regarding adhering to a schedule and timeliness.
      3

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