I applied through an employee referral. The process took 4 days. I interviewed at Charles Schwab (Phoenix, AZ) in Nov 2015
Interview
The process starts with a lengthy online application, followed by a behavioral test. The test is designed with a time limit for each multiple choice question. Once the question is answered, you can not go back and make any changes. If you pass that, they will schedule a phone interview and provide links for you to learn more about the company and becoming a Schwabie. The phone interview is a series of behavioral questions followed by a "get to know you" round of questions. The next step will involve face-to-face interviews and it will take up to one week before they will make contact, and they will contact either way. No offer yet.
Interview questions [1]
Question 1
Why do you want to become part of the Charles Schwab team?
The entire interview was such a long process, took a month after phone interview to get the second interview. After the second interview it took a whole month again to get back with their decision to move on with another candidate.
Easy, they made it smooth, phone into meeting 2 guys in person. Ask general questions to get to know you. All behavioral questions. Phone interview is only 10-15 minutes. in person was around 45-60 minutes.
Straight forward phone screening interview then longer behavioral interview. Focused a lot on customer service experiences. Wanted to know how I handled conflict and difficult clients. Interviewers were very nice and engaging.
Interview questions [1]
Question 1
Describe a time where you faced adversity on a team
