Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Charles Schwab

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Charles Schwab reviews | Charles Schwab jobs | Charles Schwab salaries | Charles Schwab benefits | Charles Schwab conversations
      Charles Schwab interviewsCharles Schwab Client Service & Support Help Desk Associate interviewsCharles Schwab interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Client Service & Support Help Desk Associate Interview

      25 Oct 2021
      Anonymous employee
      Accepted offer
      Positive experience

      Other Client Service & Support Help Desk Associate interview reviews for Charles Schwab

      Client Service & Support Help Desk Associate Interview

      1 Jun 2022
      Anonymous interview candidate
      Westlake, TX
      Easy interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at Charles Schwab in Sept 2021

      Interview

      I met with 2 hiring managers from the company who conducted the interview using the STAR method (Situation, Task, Action, Result). I was asked questions regarding my former employment history and how I handled certain situations, supplemented by the results of the actions I took in those situations.

      Interview questions [1]

      Question 1

      Describe a time when you were under a lot of pressure at work.
      Answer question
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Charles Schwab (Westlake, TX) in Apr 2022

      Interview

      First I had a phone interview with an HR representative to go over my background and salary expectations. If they want to move forward with you, they will schedule and interview with two hiring managers who will ask a lot of behavioral questions. They expect the STAR method for answering and will want detailed stories as opposed to vague generalizations.

      Interview questions [1]

      Question 1

      Describe a time in which you were under a lot of pressure at work? How did you handle it?
      Answer question