I applied through university. The process took 3 weeks. I interviewed at Charles Schwab (Englewood, CO) in Mar 2008
Interview
Schwab is big on situational questions in almost all entry level, client facing roles. Have specific answers and examples prepared for a variety of "difficult client" or "unhappy client" situations.
Interview questions [1]
Question 1
Every kind of client question, i.e. "Tell us about a time when you dealt with a very difficult customer and how you solved their problem. Be specific with the issue at hand, your approach to handling the issue, resources you used, and the outcome, including how the client felt at the end of the interaction."
