Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Charles Schwab

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Charles Schwab reviews | Charles Schwab jobs | Charles Schwab salaries | Charles Schwab benefits | Charles Schwab conversations
      Charles Schwab interviewsCharles Schwab Customer Service and Support Representative interviewsCharles Schwab interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Citi
      3.6★Compensation and benefits
      avatar
      Morgan Stanley
      3.6★Compensation and benefits
      avatar
      Allianz
      3.6★Compensation and benefits
      avatar
      Northwestern Mutual
      3.7★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Customer Service and Support Representative Interview

      10 Jul 2012
      Anonymous interview candidate
      Orlando, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Charles Schwab (Orlando, FL) in Jun 2012

      Interview

      I began the application and interview process with Schwab in mid May. The application was a standard online application with an assessment that must be completed. Over the next 6 weeks, I had 2 phone interviews with different HR representatives that work on the west coast (not at the location where I applied); an in-person, on-site interview with 2 of the managers in the department that I would be working with; and a phone interview with 2 different, onsite higher level managers in the same department. That interview was approximately 2 weeks ago and I am still waiting to hear back on what their hiring decision was. The process has been very drawn out, with weak communication with from the HR reps as the process has continued. I am still very interested in the position, just disappointed with the lack of professionalism in communication I have encountered.

      Interview questions [2]

      Question 1

      What is your ideal work environment?
      1 Answer

      Question 2

      What was a time that you faced adversity in your work? How did you work around it and what was the outcome?
      Answer question