The process took 3 weeks. I interviewed at Charles Schwab (Englewood, CO) in Sept 2011
Interview
I was contacted by a recruiter for about a 5 minute interview to review the position and find out why I wanted the job. Then we scheduled a longer phone interview with an HR recruiter. This phone interview was partly behavioral but mostly just a review of my resume. At the end of the interview we scheduled a 1:1 interview. I interviewed with 2 managers, and it was all behavioral questions. Like what was a time you went above and beyond a customer's needs. Each recruiter helped prepare me for the next interview. I researched Charles Schwab before both interviews and prepared for behavioral questions- though these are questions I'm quite used to. Then a few days later my recruiter called me back and we set up a time for the skills test. This skills test is hard! There are very few ways to prepare for this test, but review any financial equations. This test is a measure on your ability to pass the series 7. I was really appreciative to the fact that my recruiter was there to help me each step of the way, they really want you to succeed at each step. The managers were very laid back, answered all of my questions, and were very passionate about their positions as well as the company itself. That helped me solidify my decision to join the company.
Interview questions [2]
Question 1
What was a time you went above and beyond a customer's expectations?
I applied through an employee referral. The process took 4 weeks. I interviewed at Charles Schwab
Interview
Phone screen, in person interview, drug screen, background check and then job offer. Very straight forward. If there’s a split decision about hiring you they will have a third part interview you.
Interview questions [1]
Question 1
Tell me about a time you received tough feed back? What did you do with it and how did you react?
I applied online. I interviewed at Charles Schwab (Lone Tree, CO) in Dec 2017
Interview
I applied for relationship specialist, got invited for a phone. during the phone interview, my recruiter referred me for the broker trainee position(financial consultant professional) she said I was a better fit for that position. The interview went well and I was invited for a second face to face interview the following week. On getting there I realized it was sort of a group interview. all the hiring managers were in the room with us(about 15 applicants) they talked about the job requirements, what to expect if we got hire; they also talked briefly about benefits. after that they divided us into 2groups. first group went on a tour while 2nd group(my group) went for the interview. some people were interviewed by two managers ; I was interviewed by one manager . during the interview; the one thing he stressed on was passing of the series 7&63. the interview was about 1hour in total.
Interview questions [1]
Question 1
tell me one time when you had to deal with a difficult customer.. be very specific with details and how did you handle it?
what was the most difficult criticism you ever received from your boss?
I applied through an employee referral. I interviewed at Charles Schwab (Austin, TX)
Interview
I had an employee referral opportunity, One phone interview asking basic questions such as, Customer Service and Scenario based questions. After that was the in person interview with two hiring managers that ask questions about your knowledge of the company trying to gage your enthusiasm. Be sure to look up exam based material, such as Questions, Time of Test, Etc... It was about a 2 hour interview asking questions about customer service examples and providing them with detailed descriptions of those examples( helps if you want to show your interest) I received an offer a couple hours after the interview and now going through a vigorous background check, UA drug test through third party company. I really enjoyed the staff and hiring managers, They were very hospitable and allowed me to bring thought upon my questions. High recommended employer!
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer?
