I applied in-person. I interviewed at Charitable Resource Foundation (New Albany, IN)
Interview
Dress for success. Be positive and have great attitude. You may go through a couple of interviews before you get hired. Be yourself, your own personality, helps them see who you are. As well as, Customers on the other end of the phone know they're talking to a real live person. Helps to be excited and positive. Definitely reflects in your voice when talking on the phones.
The process took 2 days. I interviewed at Charitable Resource Foundation (Evansville, IN)
Interview
They give you a quick interview over the phone. You are then scheduled to come into the (dimly lit) office. They don’t really interview you but have you fill out paperwork and oddly enough have you write down things like your favorite hobbies, boyfriend/girlfriends name (which is none of their business). You then come in as part of the interview process to sit and listen to calls (not paid) and if you think it is for you, you get the job.
I applied through a staffing agency. The process took 2 days. I interviewed at Charitable Resource Foundation (New Albany, IN) in Feb 2016
Interview
Group setting. There were about eight of us. All eight were hired. You read from a script, didn't have your background or your urine checked, and then were told you would be called the next day. I found out within an hour of the interview that I was hired.