Glassdoor users rated their interview experience at CeX Webuy Entertainment as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales Assistant and rated their interviews as the hardest, whereas interviews for Sales Assistant and roles were rated as the easiest.
The hiring process at CeX Webuy Entertainment takes an average of 5 days when considering 1 user submitted interviews across all job titles. Candidates applying for Sales Assistant had the quickest hiring process (on average 5 days), whereas Sales Assistant roles had the slowest hiring process (on average 5 days).
First stage is a five minute phone interview asking the standard questions, "Why do you want to work with us?" etc.
And then your typical in person interview which was highly focused on the STAR method
I interviewed at CeX Webuy Entertainment (Chatham, England)
Interview
This was a simple 10 minute phone call followed by a 30 minute in person interview. That just covered the basic of customer service and your work experience, they are looking for responses that use the STAR system
Interview questions [1]
Question 1
How would you deal with a customer who was angry about an item failing test.
A large number of behavioral interview questions, it was online and last about 15 minutes. The entire process was completed via a phone call. But I don't really know what they want to know; they just keep asking about my most memorable experiences.