The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
The interview was a positive experience. The first interview was a phone interview and afterwards they asked me to come to their location for an in person interview. Two managers interviewed me and asked me behavioral based questions and wrote notes for my answers. In total, the process lasted about 1 hour. The total hiring process was quick and took about 1 week after I applied.
Interview questions [1]
Question 1
When is a time you had to make a difficult decision?
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.
I applied online. I interviewed at CarMax (Roseville, CA)
Interview
There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.