I applied online. The process took 4 days. I interviewed at Capital One (Harrisonburg, VA) in Oct 2024
Interview
Online application
Assessments
Phone call with recruiter
2 video interviews with different people.
They ask you the same question you spend an hour filling out in the assessment and the questions the recruiter asked.
Interview questions [1]
Question 1
Q: describe a time you had to go above and beyond for the customer
I applied online. I interviewed at Capital One in Sept 2025
Interview
received and email asking for a phone interview, completed that then was asked to do another zoom interview about a week later. Was told I would hear back in a week or so but never heard back.
Interview questions [1]
Question 1
Give me a time when you had to take a leadership role. How did you handle the situation.
The STAR method is a structured manner of responding to a behavioral-based interview question by discussing the specific situation, task, action, and result of the situation you are describing. Situation: Describe the situation that you were in or the task that you needed to accomplish.
Interview questions [1]
Question 1
questions like tell me a time you made it right for a customer