I applied online. The process took 1 week. I interviewed at Capital One (Toronto, ON) in Oct 2018
Interview
Online application submission followed by mock call center assessment. Got an email for a phone interview invitation. Day came and no one called. Waited about 20 minutes and still nothing. Couple of days later, got a rejection email stating that they are no longer hiring for the position due to business needs. That was odd considering they re-posted the position on Indeed and their website.
I think they only want to hire people that don't really have a future. It saves their Talent Acquisition department the trouble from turn over rates.
Interview questions [1]
Question 1
Would've been great if they had called and asked some questions.
It needs to quick and short for only about 30 minutes. You need to answer direct to the point to the employer as the allotted time is only 30 minutes per applicant.
Interview questions [1]
Question 1
Tell me about yourself
What is your weakness
How do you handle irate customer
I applied online. The process took 2 weeks. I interviewed at Capital One (Fredericksburg, VA) in Jul 2025
Interview
First was a phone screen asking basic questions about the job role very easy and recruiter was nice next interview was a two step first was a job fit going over the position and your resume throughly after that was behavioral interview with star format questions both interviewers very nice and willing to answer any questions
Interview questions [1]
Question 1
Tell me about a time where you helped a customer through an issue related to financial
Theyve made me depressed What a poorly designed assessment. It felt like a waste of time and now I'm left feeling incredibly disheartened and questioning its relevance.the outcome has left me feeling really down.