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      Customer Experience Interview

      16 Mar 2025
      Anonymous employee
      Barnsley, Yorkshire and the Humber, England
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at Capita (Barnsley, Yorkshire and the Humber, England)

      Interview

      Group interview followed by a one to one, straight forward enough. Didn’t need much prep and found out relatively quickly whether you’d got the job or not. One of the easier interviews

      Interview questions [1]

      Question 1

      Describe a time you’ve given good customer experience
      Answer question