I applied through a staffing agency. The process took 1 day. I interviewed at Cambridge Networks (Huntingdon, England)
Interview
Face to face chat followed by a technical test which involves some very basic IT questions and answers but doesn't offer a real insight into if a person is capable of doing the job.
As proof of this the company had several staff join and leave very quickly, some because they weren't good enough and some because they couldn't work with the managers.
Interview questions [1]
Question 1
Simple IT questions like what is the purpose of DNS. To work in IT support they should give questions similar to a Microsoft technical exam.