I interviewed at California Employment Development Department (San Diego, CA)
Interview
There was a writing portion based on a theoretical scenario, a short amount of time was given for this. There also were customer service based questions based on situations one might encounter in the role.
Other Disability Insurance Program Representative interview reviews for California Employment Development Department
I applied in-person. I interviewed at California Employment Development Department
Interview
Customer service related questions. Name a time when you helped someone. Name a time you escalated a situation. Why do you want to work here? Why should we hire you?
Interview questions [1]
Question 1
Customer service related, describe how you helped someone
I applied online. The process took 11 months. I interviewed at California Employment Development Department in Feb 2020
Interview
I think the interview process was a bit much for this to be an entry level job. Before going to the interview you have a writing exercise . You are given a scenario and you have 15 minutes to write a response. From there I went to the interview. I had 3 people who interviewed me and I was asked 5 questions. When the interview was complete I was asked was there anything that I wanted to say. I did and the interview ended. While being walked out one of the panelist talked to me. I was told what I needed to do next time. I took it as the interviewer telling me that I will not be selected this time.
Interview questions [1]
Question 1
If a claimants claim was denied and they were upset what would you do?
