I applied online. The process took 2 days. I interviewed at CVS Health in Nov 2016
Interview
Phone interview
Based on this phone interview, this is not a company that believes in work life balance at all. If that is truly how their scheduling is done, I don't know how they have any employees at all.
A piece of advice to CVS and affiliates: Scheduling flexibility has to be give and take. If you just take, you're going to see high turnover.
Interview questions [1]
Question 1
Can you commit to complete open availability every day of the week during all hours of operation?
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
