I met in-person with manager of the team I would be working with, as well as the assistant manager. It was generally pretty casual, although each team is likely different. They asked me questions about my work experience, including "tell me about an experience when..." and about my customer service experience. Once my interview was complete, I met with two current registration representatives, who asked me their own set of questions. This is called a peer panel interview, and is common at this facility.