I applied through other source. The process took 3 months. I interviewed at CGI (Bengaluru) in Apr 2016
Interview
Mostly about ITIL basics and day to day business activities BAU. Major incident management role
Difference between critical and high priority, KPIs, CMDB, KEDB, How CI is useful?
stages of ITIL lifecycle,
Interview questions [1]
Question 1
Basic ITIL process
Configuration Item knowledge
Business as usual process
