Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CDW

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: CDW reviews | CDW jobs | CDW salaries | CDW benefits | CDW conversations
      CDW interviewsCDW Customer Solutions Representative interviewsCDW interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Parsons Corporation
      3.7★Compensation and benefits
      avatar
      Hewlett Packard Enterprise | HPE
      3.6★Compensation and benefits
      avatar
      Concentrix
      3.6★Compensation and benefits
      avatar
      Dell Technologies
      3.5★Compensation and benefits

      Customer Solutions Representative Interview

      25 Jun 2016
      Anonymous interview candidate
      Vernon Hills, IL

      Other Customer Solutions Representative interview reviews for CDW

      Customer Solutions Representative Interview

      14 Aug 2015
      Anonymous interview candidate
      Vernon Hills, IL
      No offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at CDW (Vernon Hills, IL) in Jun 2016

      Interview

      I applied online. Got a call to set up a phone interview. The day of the phone interview I did not get a call. They flaked on my interview. I was very disappointed and thought it was very rude.

      Interview questions [1]

      Question 1

      No interview questions
      Answer question
      3
      avatar
      CDW response
      9y
      We're sorry to hear this was your experience with CDW. We take pride in our service delivery and would like the opportunity to address your concern. Please feel free to call me directly and I can look into the details of your experience 312-705-0157. Thanks for sharing your feedback.
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at CDW (Vernon Hills, IL) in Jun 2015

      Interview

      Had a friend who worked at CDW said it was a great company and even gave me a referral. I applied and was contacted for a phone interview shortly after. The phone interview was simple enough, basic questions on my strengths/weaknesses what I wanted to achieve for the future. A week later I was invited to an in-person interview with the Senior Manager of Customer Relations. The interview was pretty simple, fairly easy behavioral and experience questions. About another week after, I got a call from a second round interview, where they had me do a quick proficiency test on their claims system. overall a fairly easy process but in the end they went with a more experienced candidate.

      Interview questions [1]

      Question 1

      Q: In your past work experience, how did you handle a particularly angry customer?
      Answer question