I applied online. The process took 6 days. I interviewed at CDSL Group (Birmingham, England) in Oct 2019
Interview
Friendly welcome, thought provoking questions, went through my CV and understood my reasons for leaving previous roles.
Gave a good overview on what I would be doing.
Received call with job offer 2 days after interview, recruitment team contacted me within time frame they promised.
Interview questions [1]
Question 1
What was the most difficult customer service situation you have had to handle?
I applied online. I interviewed at CDSL Group (Birmingham, England) in Sept 2020
Interview
No bad, It was only one interview and wait to be called. However, there were lots of questions and examples to give, some of them tricky ones as they were almost the same kind of questions but asking in different ways, but at least It was only one interview.