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      Collection Specialist Interview

      23 Jun 2016
      Anonymous employee
      Waterloo, IA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at CBE Companies (Waterloo, IA) in Mar 2014

      Interview

      I emailed my resume to HR via a job website. Someone called me the next day and scheduled an interview about a week later. Someone from HR asked me a few questions about my past experience and went over my resume. She left me alone to watch a short video about the company and what to expect for the position I was applying. She came back and asked me if I was still interested and I said yes. So then I was interviewed by one of the supervisors. It went well overall and was very easy. I got a call back 3 days later with an offer.

      Interview questions [1]

      Question 1

      Describe a time when you've dealt with a difficult customer, how did you resolve the situation, etc. How would you try to negotiate with someone who says they don't have any money to pay their debt.
      Answer question