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      CASCI

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      Related searches: CASCI reviews | CASCI jobs | CASCI salaries | CASCI benefits
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      Customer Service Representative (CSR) Interview

      1 Sept 2024
      Anonymous interview candidate
      Charleston, WV
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CASCI (Charleston, WV) in May 2024

      Interview

      Interviewer was nice and explained everything throughly. Questions were based on previous experience geared toward customer service. Some questions are redundant and confusing but overall an average process to go through.

      Interview questions [1]

      Question 1

      How I helped someone else.
      1 Answer

      Other Customer Service Representative (CSR) interview reviews for CASCI

      Customer Service Representative (CSR) Interview

      5 Dec 2024
      Anonymous employee
      Charleston, WV
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at CASCI (Charleston, WV) in Jul 2024

      Interview

      The hiring process could use some work. It took several months and the background company was awful. It took a month to get an interview another month to hear anything back and I started over a month later. The background company doesn’t even try to get your information requested. You fill out the required information and be ready to do their job.

      Interview questions [1]

      Question 1

      The interview was very thorough and truly makes you think. “How have you gone above to help a caller?” Name your strengths and weaknesses.
      1 Answer

      Customer Service Representative Interview

      5 Sept 2019
      Anonymous employee
      Smithers, WV
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at CASCI (Smithers, WV) in Feb 2019

      Interview

      Very laid back but also professional interview. Supervisor was very nice and made me feel comfortable. Asked standard interview questions, previous experience, etc. Be on time, dress professionally, and relax! It’s not as tough as some other interviews I have gone through in the past.

      Interview questions [4]

      Question 1

      Why are you leaving your current job?
      1 Answer

      Question 2

      Tell me about a time that you had a disagreement with management
      Answer question

      Question 3

      Tell me about a time that you were presented with a tough situation involving a customer and how you handled it
      Answer question

      Question 4

      Are you available to work full time?
      Answer question
      1

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